Westfert Privacy Policy

1. Introduction
Welcome to Westfert (“westfert.com”). We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains what data we collect, how we use it, and your rights.

2. Information We Collect

• Personal Information: Name, contact details (email, phone, address) when you fill out forms—e.g., inquiries, contact forms, newsletter sign-ups.

• Technical Data: Your IP address, browser type, device information, pages visited, date/time of access, collected through cookies or analytics tools.

• Communications: Records when you contact us via email or phone, including any content you share.

3. How We Use Your Information
We process personal information for purposes including:

• Responding to your inquiries and providing our services (fertiliser solutions, soil recommendations).

• Communicating updates or promotional information.

• Improving our website and marketing via anonymised analytics.

• Complying with legal and regulatory obligations under POPIA.

4. Legal Basis (POPIA)
Processing is necessary to:

• Respond to your requests or provide a service you’ve requested.

• Comply with legal obligations.

• Pursue our legitimate interests (e.g., improving services), provided your rights are not overridden.

5. Cookies & Tracking
We use cookies or third-party analytics (e.g., Google Analytics) to understand how users interact with the site. You can accept or decline cookies through your browser settings.

6. Data Sharing & Security

• Third-Party Providers: We may share data with trusted service providers (e.g., hosting, analytics, email systems) who are bound to confidentiality.

• Legal Requirements: If required by law or as necessary for enforcement, your information may be disclosed to authorities.

• Security Measures: We use industry-standard technical and organisational security measures to protect your data from unauthorised access, loss, or destruction.

7. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy or to meet legal obligations.

8. Your Rights Under POPIA
You have the right to request:

• Access to your personal information,

• Correction of inaccurate data,

• Deletion or restriction of your data,

• Portability of data,

• Objection to certain processing activities.
  You may also lodge a complaint with the Information Regulator if you believe your rights have been infringed.

9. Children’s Privacy
Our services are not aimed at children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy
We may update this policy occasionally. The “Last Updated” date at the top will reflect when changes were made. We encourage you to review periodically.

11. Contact Us
For privacy-related queries or to exercise your rights, contact us at:
Westfert
14 Lelieveld Street, Hoopstad, 9479 & 2 School Street, Wonderfontein Stasie, Wonderfontein, 1101
Phone: +27-53-444-1936 (Hoopstad) / +27-13-246-7451 (Wonderfontein)